There may be limited data to review at that time, but this first review provides an opportunity to train top management on their roles and responsibilities during a management review. The first review might occur three months before the Stage 1 audit, just before you plan to perform an internal audit of the management processes. My preference, if there is time, is to have at least two management reviews. You need to complete at least one management review, which can be done just before the Stage 1 audit. If your internal auditor(s) have been heavily involved in the implementation of the quality system, you may need to hire an external consultant to perform your first internal audit. However, you want to allow enough time to initiate CAPAs in response to internal audit findings before your Stage 1 audit. The timing of your internal audit should be late enough in the quality plan that that most elements of your quality system have been implemented. ISO 9001 MANAGEMENT REPRESENTATIVE APPOINTMENT LETTER FULLYou must complete at least one full quality system internal audit. Training records should include evidence of the effectiveness of training, and you should be able to demonstrate the competency of the people performing those procedures. A signed form indicating that employees “read and understand” the procedures is not enough. Document training on the procedures comprising the quality system. There are a few extra procedures or work instructions needed to meet regulatory requirements (e.g., – training, mandatory problem reporting, and post-market surveillance). If you have purchased a copy of the excellent Canadian CSA publication “ Plus 13485” ( ), this lists required procedures for you. ISO 9001 MANAGEMENT REPRESENTATIVE APPOINTMENT LETTER MANUALEstablish a Quality Manual and at least 19 required procedures. If you want to place devices on the market in the EU, Japan, or Canada, make sure your certification body meets the specific regulatory requirements for that market ( ). Select a certification body and schedule your certification audits (i.e., – Stage 1 and Stage 2). ISO 9001 MANAGEMENT REPRESENTATIVE APPOINTMENT LETTER ISO12 Tasks to Consider for Implementing ISO 13485 The list below identifies 12 of the most important tasks that should be included in your plan. Be sure to invite top management to weekly meetings, and communicate the progress toward completion of each task to everyone within your company. Weekly meetings are also recommended so that no tasks can fall too far behind schedule. Regular progress reports to top management and implementation meetings with all process owners are recommended to track your progress to plan.
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